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Learn the main workflow without guessing where a feature lives

Use these guides to create and organize prompts, work with versions, understand workspace roles, attach knowledge, run checks, and use API access.

Create your first prompt

  1. Sign in and open Prompts.
  2. Choose Add Prompt.
  3. Enter a title and at least one content block.
  4. Optionally select folder, categories, tags, knowledge bases, profiles, visibility, and environment.
  5. Save. The system stores the prompt and its version state together.

Organize a growing library

  1. Use folders for broad location or ownership.
  2. Use categories for purpose or workflow area.
  3. Use tags for cross-cutting attributes you search often.
  4. Favorite high-use prompts and save filters for repeated views.
  5. Use templates when the same structure should be reused.

Review or restore a prompt

  1. Open the prompt and review its current lifecycle state.
  2. Use version history to inspect prior snapshots.
  3. Editors can restore an earlier version into a new draft.
  4. Reviewer-level roles can approve or release where the workflow allows it.
  5. The restore creates new history instead of silently deleting the intervening changes.

Use knowledge and evaluations

  1. Create a knowledge base and add documents.
  2. Link only the relevant knowledge bases to the prompt.
  3. Use retrieval preview to inspect text matches from stored chunks.
  4. Create an evaluation suite with expected-content cases.
  5. Run the suite against a prompt and review the recorded score and details.

Use the API safely

  1. A workspace manager creates an API key from Platform Ops.
  2. Copy the key when it is shown; the plaintext is not stored for later display.
  3. Use only endpoints allowed by the key scopes.
  4. The API also checks the key owner's active membership and workspace role.
  5. Revoke keys that are no longer required.
Common questions

Common questions

No. Read access and modification access are separated. Editing requires an editor-capable workspace role.

Not currently. Retrieval preview uses lightweight text matching across the knowledge content stored in your workspace.

No. Current evaluation suites use deterministic expected-content matching with weighted scoring.

Yes. An authorized editor can restore a version snapshot into a new draft, preserving history.

Use the Contact page for public support, or create a support ticket after signing in when your account has access to the ticket area.

Still need help?

Send the team the workspace, page, and action you were trying to use, plus the exact error message if one appeared.

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